The Aboriginal & Islander Community Resource Agency Aged Care began in 1994 with seven (7) packages and has now expanded to thirty-seven (37) packages, which is funded by Australian Government - Department of Health and Ageing.
The packages are allocated for the Aboriginal and Torres Strait Islander Community.
AICRA Aged Care packages extend from Rockhampton, Mount Morgan, Caves, Gracemere, Emu Park, Yeppoon and Keppel Sands.
Clients Rights and Responsibilities
RIGHTS
- To complain or express your concerns about a service
- To have your complaints dealt with fairly and promptly
- To be represented be an advocate of your choice
- To be informed about what services are available
- To be assessed to receive services
- To choose what services you will require
- To choose what services you will receive
- To privcay and confidentiality
- To view information about yourself
RESPONSIBILITIES
- To abide by AICRA's rules, regulations, policies and procedures
- To respect the rights of other clients/consumers, AICRA and staff
- To take responsibility for any decisions you make
- To play a part in deciding what services AICRA offers
AICRA Aged Care takes pride in the service to the elderly and believes in providing care with dignity to our Aboriginal & Islander elders in the community.
AICRA Aged Care employs Personal Care Attendants who are trained in: Senior First Aid, Certificate III Aged Care and Certificate III & IV in Home and Community Care. Staff also have a sound knowledge in health issues which are provided through educational workshops.